Serial number: 16 digits
Printed on the back of the card. We show it in groups of four — 0000 0000 0000 0000 — so it is easy to read.
Abu Dhabi · Hafilat
Bus card recharge in Abu Dhabi for your Hafilat card
Need a bus card recharge without walking to a machine? AD RideLoad is a top-up service for Hafilat bus cards in Abu Dhabi. Send the serial number from the back of your card and the amount you want, and our team takes care of the hafilat recharge.
Two fields and a minute of your time.
Bus card recharge at a glance
- Top-up range
- AED 10 – AED 150, in steps of AED 5
- Service fee
- AED 3 per request, shown before you send it
- Request confirmation
- Within 24 working hours
- Credit on the card
- Up to 2 hours after the top-up is submitted
- Faster reading
- Tap the card on a validator or recharge machine
AED 10 – 15016 digitsEnglish & Arabic
What a Hafilat card is and how its serial number looks
Hafilat is the smart card used to pay bus fares in the Emirate of Abu Dhabi. The card is tapped on the reader when boarding and again when getting off, and the fare is worked out from the distance travelled.
Two kinds of card
An anonymous card costs AED 10, a personalised one is free with an ID and a photo. Both last 16 years.
Balance limit AED 150
A card holds up to AED 150, and credit stays valid for three months from the top-up date.
Where the card works
Public buses across Abu Dhabi city, Al Ain and Al Dhafra, including the suburbs.
How bus card recharge works on this site
Send the card details
Open the top-up page, type the 15 or 16 digit serial number from the back of your Hafilat card and pick an amount between AED 10 and AED 150.
We confirm the request
A manager replies within 24 working hours, repeats the amount and the service fee back to you and agrees how you prefer to pay.
Tap the card to refresh it
Once the top up bus card request is submitted, the balance can take up to two hours to arrive. Tap the card on a bus validator or a recharge machine to read the new amount.
Top up bus card amounts, fees and processing time
The fee is the only amount we add, and a request we cannot complete costs you nothing.
Fares & passes- Minimum
- AED 10
- Maximum card balance
- AED 150
- Increment
- AED 5
- Service fee
- AED 3 per request
- Payment
- Arranged with a manager after confirmation
- Credit visible
- Up to 2 hours after submission
Why riders use our hafilat recharge service
One page instead of a queue
The whole bus card recharge request is a card number, an amount and a phone number. No account, no app install.
Top up for someone else
A card can be topped up by anyone who has its serial number, so parents and colleagues can send a request for a family member.
Plain numbers
Fees, limits and timing are written on the page you are reading, not hidden behind a checkout step.
Human reply
Requests are read by our office in Al Manhal, Abu Dhabi, during the working hours listed below.
Common questions about bus card recharge
Everything below applies to our own top up bus card service in Abu Dhabi. If your question is not here, the support team answers it directly.
See all questionsHow do I top up my bus card through this website?
Open the top-up page, enter the 15 or 16 digit serial number printed on the back of your Hafilat card, choose an amount between AED 10 and AED 150 and leave a contact number. A manager confirms the request within 24 working hours and agrees the payment method with you.
How long does a hafilat recharge take to appear on the card?
Once the top-up is submitted, credit added online can take up to two hours to reach the card. The card only shows the new amount after it is read by a device, so tap it on a bus validator or on a sales and recharge machine.
Which payment methods do you accept?
Debit and credit cards issued in the United Arab Emirates, and bank transfer for company accounts. A manager agrees the method with you after the request is confirmed.
What are the fees and limits?
Our service fee is AED 3 per request and it is shown before you send the form. Top-ups run from AED 10 to AED 150 in steps of AED 5, and a card cannot hold more than AED 150 in total.
Talk to the Abu Dhabi office
Call, write or send a WhatsApp message — whichever is easier. Our team answers in English and Arabic.
Contact
- Phone
- +971 54 318 7260
- +971 54 318 7260
- Office address
- Office W13 02, 41 Al Lulu-iyah Street, Al Manhal, Abu Dhabi, United Arab Emirates
- Working hours
- Monday – Friday: 09:00 – 18:00 · Saturday: 10:00 – 14:00 · Sunday: closed
Requests sent outside these hours are processed on the next working day.